Professional Services Policy

Professional Services Policy

Massage therapy & Personal Training sessions:

  • Are nontransferable and nonrefundable regardless of use, termination of membership, or changes in staffing.
  • Must be used within one year of purchase date
  • The full price of the service will be charged for no-shows, canceled or re-scheduled appointments with less than 24 hour notice.
  • Please note: If you have a cold, or are not feeling well, we need to reschedule your appointment. A cancellation fee will be determined by the membership manager. Please contact us as soon as possible. We want to avoid compromising anyone by transferring germs.

Pool Reservations:

  • A $5.00 no show fee will be applied to your monthly membership dues for missed pool reservations and canceling within 3 hours of your reservation.
  • Check in is required within 30 minutes of your pool time and on the correct scanner.
  • While the intention is appreciated, gratuities and gifts cannot be accepted by members of the Fitness Staff and other DCFL employees. Massage Therapists are the only exception.
  • I have read and fully understand the Professional Services Policy and agree to the terms of the this policy.

I have read and fully understand the Professional Services Policy and agree to the terms of this policy.

Duke Center For Living at Fearrington
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